Order status and lifecycle
Orders have statuses and follow a precise lifecycle:
Received: Order has been received by Lune, but has not been processed
Placed: Order has been placed against
Paid: Order has been paid
Retiring: Order has credits partially allocated or retired. The order's certificate is issued
Complete: Order has been fully retired. The order's certificate includes all retired credits
Cancelled: Order has been cancelled by user request
Failed: Order failed to process
Retirements are performed in discrete tonnes.
Orders for fractional tonne offsets are aggregated on a first-come-first-serve basis and retired as soon as their combined quantities reach 1 tCO2.
Aggregation occurs for orders belonging to the same account and beneficiary.
You can learn more about the credit retirement timelines here.